Business review research

Review a business’s ratings, dates and recurring feedback. Use customer comments to improve service and positioning.

Find opportunities in customer reviews

Review a business’s ratings, dates and recurring feedback. Use customer comments to improve service and positioning.

See it in context

A Google Maps business listing

You run a local service and want a few recent reviews for the team’s weekly customer experience review.

Reviews, ratings, dates and the business link appear in a report. Identify repeated feedback and assign a clear next action.

What you get

• Available recent reviews for the selected business
• Ratings, text and returned dates
• CSV for reviewing customer feedback with your team

Why this belongs in your workflow

Reviews reveal what customers actually noticed. Gather available recent reviews and identify a specific experience to improve or highlight in your positioning.

How it works

1. Copy the Google Maps URL for a specific business.
2. Review the text and ratings of available reviews.
3. Save CSV and turn feedback into tasks for the team.

A useful next step

Choose one recurring issue, improve the process and review later feedback.

Worth knowing

This is a limited sample of available reviews, not every review of the business. Text reflects reviewers’ opinions and requires context.

One access. More informed decisions.

All 25 tools are available on the website and in Telegram. Reports are saved for 7 days. Premium access currently uses an invitation password in the bot; paid subscriptions are not enabled. Request allowances and source availability apply. No social account password is required.